We use technologies like cookies to ensure you a pleasant experience while browsing our website. This technology allows us to analyze the website performances, to continuously improve its functionalities and to display a personalized content, according to your preferences. Also, we are using cookies files for online advertising activities, to promote the financial products and services offered by Credit Europe Bank. We are not storing sensitive personal information like your address or passwords in the cookies files we are using.
Our website uses cookies to permanently improve the browsing experience, by delivering in an efficient and safe manner a relevant content for each user. Please consult the
Cookies Policy to understand what and how these files are used by Credit Europe Bank in bringing benefits for the users while browsing the
www.crediteurope.ro
Necessary Cookies
These cookies are mandatory for the website to work properly. Without loading them the content won’t be properly displayed, making the browsing difficult and blocking certain features. Your agreement is not required.
This cookie is used to keep track of a user's session to maintain a logged-in state.
Duration : Session cookie - Until the browser closes
Operated by : Credit Europe Bank
This cookie is self-generated by the server in the form of a random number and has the role of keeping the user connected between visiting the pages.
Duration : Session cookie - Until the browser closes
Operated by : Credit Europe Bank
Necessary to accept the bank's cookie policy.
Duration : 30 of days
Operated by : Credit Europe Bank
This cookie is used by reCAPTCHA to identify bots and to protect the website against spam.
Duration : Session cookie - Until the browser closes
Operated by : Google
This cookie is used to keep the user's preferences for later visits.
Duration : 6 months
Operated by : Google
This cookie is used to keep the user's preferences regarding cookies.
Duration : 2 years
Operated by : Google
Users’ analysis cookies
These cookies are counting your visit as new or recurrent, according to the frequency of website loadings. They have only statistical purposes. Also, according to your type of visit and navigation history on
www.crediteurope.ro website, the content can be different, in order to be relevant to your interests. The cookies can identify the country and city from where the website was visited, in order to display a relevant content for the users located in a specific geographic area. If you choose not to allow the placement / access for these cookies files we will not be able to know when you visited our website, and we will not be able to monitor its performance. Selecting the Active (YES) option for this purpose requires your consent for placing / accessing information that will make relevant your browsing experience on our website.
This cookie is used to distinguish unique users by assigning a randomly generated number as a customer identifier. It is included in every page request in a site and is used to calculate user, session, and campaign data for site analysis reports.
These cookies are associated with Google Analytics and allow the collection of information about how users interact with the site. They are used to determine the new sessions / visits, the navigation time of the site, the pages visited, the traffic sources of the site. Cookies collect all information in an anonymous form, without storing any personal information about the user.
These are useful for improving the content and functionality of the site so that it serves the users as well as possible.
Duration: utma – 2 years, _utmt – 10 minutes, _utmb – 30 minutes, _utmc – Until the browser closes, _utmz – 6 months
This cookie is set when a user first reaches a page with the Hotjat script. It is used to maintain the User ID, unique to that site, in the browser. This ensures that subsequent visits to the same site will be assigned to the same ID.
This cookie saves the user's location in order to provide appropriate information on the pages (example- nearest ATM)
Duration: 2 years
Operated by : Credit Europe Bank
This cookie is used by reCAPTCHA to identify bots and to protect the website against spam.
Duration : Session cookie - Until the browser closes
Operated by : Google
This cookie is used to keep the user's preferences for later visits.
Duration : 6 months
Operated by : Google
This cookie is used to keep the user's preferences regarding cookies.
Duration : 2 years
Operated by : Google
Necessary to accept the bank's cookie policy.
Duration : 30 of days
Operated by : Credit Europe Bank
Cookies for advertising and 3rd parties
These cookies allow us to know if a user is seeing our online advertisement, the ad type and the time spent by the user for viewing the ad. Such cookies are used in online marketing for targeting. They are storing information about the visual content, not about the users. Selecting the Active (YES) option for this purpose requires your consent for placing / accessing information that will allow advertising placements relevant to your interests.
These cookies are associated with Doubleclick / Google Marketing Platform, a service provided by Google, and are used for advertising. They allow you to deliver relevant ads to users by coordinating ads across all devices and measuring conversion events.
Duration: 2 years
Operated by : Google Marketing Platform - .doubleclick.net
These cookie templates are associated with Google and are used to serve advertisements. They serve to measure ad interactions, prevent ads from showing too often, track the actions of users who click on ads, and measure conversions.
Update your personal data 100% online, simply and securely, without going to the bank. It takes about 10 minutes! You only need: valid ID card, mobile phone or any other device (tablet, laptop or desktop) with camera and Internet access, and a valid email address. Updating your personal data is a legal mandatory process, and failure to do so may result in restricted access to the banking products and services you have at Credit Europe Bank.
We want to make sure that you enjoy online shopping in the safest conditions. For this, we have improved the authentication steps through 3D Secure* for online transactions by credit or debit card.
What’s changing?
Until now, the first step required you to introduce the last 6 numbers of your Personal Identity Code**. They will be replaced with a static password, chosen by you.
How to choose a static password?
During your first online transaction starting from 28.12.2020, you will see the following screen. Here, you will choose a static password, only known to you, which you will use for all future online transactions:
1. Enter the last 6 numbers of your Personal Identity Code.
2. In the “New static password” field, enter your new 6-figure password.
3. In the “Enter again” field, enter the password again.
4. Press the “CONFIRM!” button!
5. Get a text message with the dynamic password, which you will enter in the next secured page.
For future online transactions, you will only enter the 6-figure static password chosen by you and the dynamic password received by text message. The 2-step 3D Secure protocol has to be implemented by the online shop as well. Otherwise, you will confirm the payment in only one step, with the dynamic password received by text message.
What do you do if you forget the static password?
Call CEBLine: 0801.000.000 (from Telekom landline) or 0750.000.000 / 0724.100.000 (from any network) and a bank representative will help you change the password.
You can also confirm online transactions through the AVANTAJ2go app!
Descarcă aplicația AVANTAJ2go și ai control total asupra cardului tău.
* 3D Secure is a security standard for online payments, developed by Mastercard and VISA to further protect cardholders and prevent online fraud attempts.
** If you do not have a CNP, please contact us through the CEBLine customer service available non-stop to obtain your static password.
Credit Europe Bank processes personal data under conditions of legality, fairness and transparency, ensuring the integrity and confidentiality of personal data processed in accordance with applicable legal provisions and with the consent of the data subject (where necessary, in accordance with legal provisions).
For more information on the processing of personal data, you can always access our Privacy Policy available at: https://www.crediteurope.ro/Politica-de-confidentialitate. If you wish to exercise any of your legal rights in relation to data processing as a data subject, you may submit a written request, dated and signed in handwriting (handwritten), sent in paper format to any of our territorial units of whose addresses can be found on the CEB website or electronically by e-mail, scanned, at office@crediteurope.ro. You can also contact the CEB person responsible for data protection by e-mail at dpo@crediteurope.ro or by letter to: CREDIT EUROPE BANK (ROMANIA) S.A., B-dul Timișoara no. 26Z, Anchor Plaza Building, sector 6, Bucharest.
